Serving Austin, Texas since 2008

1301 S. Capital of Texas Hwy. 
Building C, Suite 100
Austin, TX 78746
Phone: (512) 810-8031

FEES & POLICIES

Our therapy sessions will generally last 50 minutes. Families and couples often benefit from 80 minute sessions. It is difficult to predict how many sessions you may want at the onset of therapy, however; the number of sessions and the frequency will depend on you, the nature of your goals and the weight of your concerns.

I typically discuss fees over the phone once I have a better understanding about your situation and needs. Payment is expected at the time of each session. You may pay by cash, check or charge (Visa, Discovery, Master Card).

I do not currently accept insurance. Keep in mind that most insurance companies limit sessions, session times, and require a mental health diagnosis in order to reimburse expenses. I would be happy to provide you with any information necessary for you to independently file out-of-network.

Cancellation Policy

24-hour notice is required to cancel or change an appointment. Otherwise you will be charged for the reserved time according to our agreed upon fee. In cases when you arrive late for a session, your session will end at the scheduled time and you will be charged for the full session.

If you have any questions concerning these policies please contact me directly. I look forward to the opportunity to work with you and help meet your clinical goals.

Communications

You may leave a message for me on my private, confidential voicemail at (512) 810-8031. I check my messages daily, and I will return your call as soon as I can, and most certainly by the end of the following business day. However, it’s important for you to know that this number is not an emergency phone number. In case of an emergency, or if you need immediate assistance for any reason, please call 911 or the 24-hour crisis hotline at (512) 472-HELP (4357). For additional resources, contacting 2-1-1 may be helpful.

Please note: Information through electronic mail is not a completely secure and confidential means of communication. Therefore, I recommend that you keep the content of your written message limited. I would be happy to discuss your situation and/or concerns in person or over the phone.

I do use email and text for scheduling purposes only. I ask that you limit email and/or text communications with me to purposes of scheduling or other logistical concerns. As with phone calls, I will make every effort to respond to email or texts by the end of the following business day.

Insurance

I am currently not an in-network provider for any insurance plans. However, most insurance companies will reimburse you for my fees as an out-of-network benefit. To help you obtain reimbursement, I will provide you with documentation about your diagnoses, treatments, and my fees. If you are planning to obtain reimbursement using out-of-network benefits, you should call your insurance company prior to starting treatment to determine the answers to the following questions:

  • Do you have out of network mental health benefits?

  • What is your mental health deductible, and has it been met?

  • How many sessions per year are covered?

  • When does the coverage end or begin?

  • What is the coverage amount per session?

  • Is pre-authorization required to see a provider at Sound Mind Austin?  If yes, from whom?